Privacy Policy

Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use the Smooth Spins Casino website at smoothspins-casino.co.uk. It explains how we collect, use, store, and protect personal data in connection with your use of this site. The operator of this site acts as the data controller for the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Categories of Data We May Collect

Depending on how you interact with this site, we may collect the following categories of information:

  • Contact and identification data — name and email address provided when submitting an enquiry through our contact form
  • Technical and usage data — IP address, browser type, device identifiers, pages visited, session duration, and referring URLs collected automatically through server logs and analytics tools
  • Communication data — the content of messages you send us through official contact channels

We do not collect payment card details, government-issued identification, or financial account information through this site. Such data is handled exclusively by licensed operators on their own platforms.

Purposes of Processing

Personal data collected through this site is used for the following purposes:

  • Responding to enquiries and communications submitted via our contact channels
  • Operating and maintaining the technical functionality of the site
  • Analysing aggregate usage patterns to improve content and user experience
  • Complying with legal obligations applicable to our operation
  • Detecting and preventing fraudulent or abusive activity

We do not use personal data collected through this site for unsolicited direct marketing without a lawful basis to do so.

Legal Bases for Processing

We rely on the following legal bases for processing personal data:

  • Legitimate interests — for site analytics, security monitoring, and improving editorial content, where these interests are not overridden by your rights
  • Contractual necessity — where processing is required to respond to a request you have made
  • Legal obligation — where processing is necessary to comply with applicable law
  • Consent — where you have given clear consent for a specific processing activity, such as subscribing to optional communications

Cookies and Similar Technologies

This site uses cookies and similar tracking technologies to support its operation. Cookies may be used for purposes including session management, performance analytics, and — where applicable — delivering interest-based content from third-party advertising partners.

You can manage or withdraw consent for non-essential cookies through the cookie preference tool available on this site. Disabling certain cookies may affect the functionality of some features. Further detail on the specific cookies in use is provided in our cookie notice.

Sharing Data with Third Parties

We do not sell personal data to third parties. We may share data with carefully selected processors who assist in operating the site, such as hosting providers, analytics platforms, and email delivery services. All such processors are contractually required to handle data securely and only for the purposes for which it is shared.

Where required by law or a competent authority, we may disclose data in response to a lawful request.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. Contact enquiry data is generally retained for a period sufficient to manage the correspondence and any follow-up, after which it is securely deleted or anonymised. Technical log data is retained for a limited operational period.

Your Rights as a Data Subject

Under UK data protection law, you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to request correction of inaccurate or incomplete data
  • Right to erasure — to request deletion of your data in certain circumstances
  • Right to restrict processing — to request a temporary halt to processing in specific situations
  • Right to data portability — to receive your data in a structured, machine-readable format where applicable
  • Right to object — to object to processing based on legitimate interests
  • Rights related to automated decision-making — we do not make solely automated decisions with significant legal effect

To exercise any of these rights, please contact us using the channels listed in the site footer. We will respond within the timeframe required by law.

International Data Transfers

Where personal data is transferred to processors or service providers located outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place in accordance with UK GDPR requirements. This may include adequacy decisions, standard contractual clauses, or other recognised transfer mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date of the most recent revision will be indicated on this page. We recommend reviewing this policy periodically. Continued use of the site after any revision constitutes acknowledgement of the updated policy.

Contact Regarding Privacy

If you have questions about how we handle your personal data, wish to exercise a data subject right, or wish to raise a concern, please use the contact channels available in the footer of this site. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.